After we have set up your account and provided your login information, you can access your portal and manage your users/contacts.
Note that all contacts in the system receive all notifications for both the Calculator and Plans Gallery tools. We highly recommend coordinating internally so you know who is in charge of Calculator and Plans Gallery settings, particularly if you will be confirming pre-approved plans in your Gallery.
Step 1: Log into Your Account #
Head to admin.aduaccelerator.org and log into your account. Enter the email address used to create your user account – you must have access to this email account to log in.
Next, check your email for a message from ADU Accelerator Support that includes your verification code. Enter that into the popup.
If you need further support, request help by contacting us at support@aduaccelerator.org.
Step 2: Navigate to Your Users #
The screen you land on might look slightly different different depending on which tools you have. Either way, navigate to the last item on your navigation bar, which should be your jurisdiction name, and click on Users. See example below for Anytown.
You will now land on a screen including all the users associated with your account. At this time, you can ignore notes about “City level access” or “County level access” on each user – this is legacy information from the ADU Calculator part of the platform.
Step 3: Make the Relevant Changes #
Note: We highly recommend always having at least two contacts in the system. With only one contact, staff turnover or another disruption could easily keep you from managing your ADU tools.
Adding a New User #
Click the + Add Contact button and add a First Name, Last Name, and Email address for the user. The user will then need to verify their email address via an email sent to them. (This message should appear in their inbox immediately.)
Please note that all users will receive a notification when a new user is added to the account.
Editing a User #
Users can edit their own information but not other users’ information. To edit your name and email address, click on the Edit Info button on your “card” on the main users page. Make sure you click Save to save the changes.
Removing a User #
At this time, removing a user must happen manually by our team. Email support@aduaccelerator.org detailing which user(s) you would like removed and we will confirm the removal.
